These terms govern your use of AIOS. They matter more than most because AIOS holds credentials to systems you own and can execute changes in them on your instruction. Section 8 (your data and credentials), section 9 (AI output), and section 15 (limitation of liability) are the ones to read closely.
Sections marked [[FILL: …]] are not yet complete. Governing law, the liability cap, the refund policy, and the contracting entity are still blank. Until every marker is replaced and the document has been reviewed by counsel, treat this page as informational rather than as the binding agreement.
These Terms of Service (the “Terms”) form a binding agreement between [[FILL: full legal entity name]], trading as Swan Create (“we”, “us”), of [[FILL: registered business address]], and the individual or organisation that creates an AIOS account (“you”, “Customer”). By creating an account, calling the API with an issued key, or paying for a plan, you accept these Terms. If you are accepting on behalf of an organisation, you confirm you are authorised to bind it.
Our Privacy Policy is incorporated into these Terms by reference.
aios.swancreate.com,
including the REST API, the MCP server, the dashboard, and any documentation or
support we provide with them.AIOS discovers the structure of your Connected Systems, keeps a description of them, and exposes a single API through which you and your Agents can query, reason over, and operate those systems. It brokers Credentials so an Agent can act without holding a standing secret, and it records what was asked, issued, and done.
We may add, change, or retire features. We will not remove a materially relied-upon API capability without notice. [[FILL: deprecation notice period you are willing to commit to]]
Each plan carries limits — connected databases, agents, API calls per month, rate limits — published on the pricing page and returned by the API. We enforce them automatically. Exceeding a limit results in throttling or a quota error, not a silent overage charge, unless your plan says otherwise.
The free tier is provided as-is for evaluation and small projects. We may change free tier limits with notice, and may suspend a free account that is being used to evade paid limits.
You agree not to:
We may remove content or suspend access that we reasonably believe violates this section. Where the situation allows, we will tell you first.
Customer Data is yours. We claim no ownership of it. You grant us a limited, non-exclusive licence to host, process, transmit, and display Customer Data only so far as needed to provide the Service to you, to keep it secure, and to comply with law.
You represent that you have the right to connect each Connected System, to store its Credentials with us, and to have AIOS read, describe, sample, and — where you instruct it — write to it. You are responsible for what your Agents instruct the Service to do with your keys.
We store Credentials encrypted at rest and issue only short-lived access to them. That reduces exposure; it does not eliminate it. Grant each Connected System the narrowest database permissions that let it do its job, and prefer a read-only login where a read-only workload is all you need.
On termination you may export your data for [[FILL: export window, e.g. 30 days]], after which we may delete it. Deletion mechanics and retention periods are described in the Privacy Policy.
AI output is not verified fact, and an Agent acting on your behalf is acting on your authority. Language models make mistakes: they can misread a schema, mis-scope a filter, or generate a statement that does more than you intended. Review anything consequential before you act on it.
We aim to keep the Service available continuously and to schedule maintenance outside peak hours, but we do not promise uninterrupted operation. No service level agreement applies to the free tier. [[FILL: SLA for paid tiers, if any — uptime target, credits, and how to claim; state plainly if there is none]]
Support channel and target response times: [[FILL: support email/channel and response targets per plan]]
The Service integrates with third parties — cloud infrastructure, payment processing, email delivery, model providers, and whatever you choose to connect. We are not responsible for those services, their availability, or their handling of data once it reaches them under your instruction. Your use of them is governed by their terms.
We own the Service, its software, documentation, and branding. Subject to these Terms we grant you a non-exclusive, non-transferable right to use the Service during your subscription. You may not copy, decompile, or create derivative works from the Service except to the extent that restriction is unenforceable by law.
If you send us feedback or suggestions, we may use them without obligation or compensation to you. We may not identify you as a customer publicly without your permission.
Each party will protect the other’s non-public information with at least reasonable care, use it only to perform under these Terms, and disclose it only to people who need it and are bound to equivalent obligations. This does not cover information that is public, independently developed, or lawfully received from someone else, and does not prevent a disclosure required by law where notice is given if permitted.
Except as expressly stated in these Terms, the Service is provided “as is” and “as available”. To the maximum extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be error-free, uninterrupted, or that its output will be accurate or complete. Some jurisdictions do not allow some of these exclusions, in which case they apply to you only so far as permitted.
To the maximum extent the law allows, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost goodwill, or lost or corrupted data, however caused and on any theory of liability.
Each party’s total aggregate liability arising out of or relating to these Terms is capped at [[FILL: liability cap — e.g. the fees you paid in the 12 months before the claim]].
These limits do not apply to [[FILL: carve-outs — typically fraud, wilful misconduct, death or personal injury caused by negligence, and your payment obligations]].
You will defend and indemnify us against third-party claims arising from your Customer Data, your Connected Systems, your use of the Service in breach of section 7, or your lack of authority to connect a system or store a Credential. [[FILL: whether a reciprocal IP indemnity from us is offered, and on which plans]]
We may update these Terms. For material changes we will give notice by email or in the dashboard at least [[FILL: notice period, e.g. 30 days]] before they take effect, and the effective date at the top will change. If you do not accept a change, your remedy is to stop using the Service and cancel before it takes effect. Continued use after that date means you accept the updated Terms.
These Terms are governed by the laws of [[FILL: governing law — state/country]], without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of [[FILL: venue — city and state/country]].
[[FILL: whether disputes go to arbitration, whether there is a class-action waiver, and whether a good-faith negotiation period is required first — delete this paragraph if none apply]]
Questions about these Terms: [[FILL: contact email address]].